Migrate from Shopify

Moving from Shopify to CartOS? This guide helps you transfer your products, customers, and orders while minimizing downtime.

Before you start

Before beginning your migration:

• Create your CartOS account and complete basic setup
• Export your data from Shopify
• Plan your migration timing (ideally during a slow sales period)

Step 1: Export your Shopify data

In your Shopify admin, export the following:

• Products: Settings → Products → Export
• Customers: Customers → Export
• Orders: Orders → Export (for historical records)

Download these as CSV files.

Step 2: Import products to CartOS

CartOS accepts Shopify's CSV export format directly:

1. Go to Products → Import in CartOS
2. Select "Import from Shopify"
3. Upload your products CSV file
4. Review the import preview and confirm

Product images will be automatically imported from Shopify's CDN.

Step 3: Import customers

1. Go to Customers → Import
2. Upload your customers CSV file
3. Map fields if necessary
4. Choose whether to send account invitations

Step 4: Set up your theme

While Shopify themes aren't directly compatible with CartOS, many CartOS themes offer similar functionality. The visual editor and Liquid templating will feel familiar.

Step 5: Configure payments and shipping

Set up your payment providers and shipping rates in CartOS. If you use Stripe with Shopify, you can connect the same Stripe account to CartOS.

Step 6: Transfer your domain

Point your domain to CartOS by updating your DNS settings. See Connecting a third-party domain for detailed instructions.

Step 7: Final testing

Before canceling Shopify:

• Place test orders on your CartOS store
• Verify all products imported correctly
• Check that customer accounts work
• Confirm payment processing